Jewelry Care FAQ - Pinerri™

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Jewelry Care FAQ

Expert guidance on cleaning, maintaining, and storing your Pinerri™ jewelry to keep it looking beautiful for years to come.

How do I clean my jewelry properly?

Daily Cleaning (After Each Wear):

  • Use a soft, lint-free cloth to gently wipe away oils and residue
  • Remove any makeup, lotion, or perfume traces
  • Store immediately in a clean, dry place

Weekly Deep Cleaning:

  • Mix warm water with a few drops of mild dish soap
  • Soak jewelry for 5-10 minutes
  • Use a soft-bristled toothbrush to gently scrub crevices
  • Rinse thoroughly with clean water
  • Dry completely with a soft cloth

Material-Specific Cleaning:

  • Sterling Silver: Use silver polishing cloth for tarnish removal
  • Gold: Gentle soap and water, avoid abrasive cleaners
  • Gemstones: Soft brush with mild soap, avoid ultrasonic cleaners for delicate stones
  • Pearls: Damp cloth only, never submerge in water

What should I avoid when wearing my jewelry?

Remove jewelry before:

  • Swimming (chlorine and saltwater damage metals)
  • Showering or bathing
  • Exercising or sports activities
  • Cleaning with household chemicals
  • Applying lotions, perfumes, or hairspray
  • Sleeping (prevents tangling and damage)

Avoid exposure to:

  • Harsh chemicals and cleaning products
  • Extreme temperatures (hot tubs, saunas)
  • Direct sunlight for extended periods
  • Abrasive surfaces that can scratch
  • Magnetic fields (can affect watch movements)

How should I store my jewelry?

General Storage Rules:

  • Store each piece separately to prevent scratching
  • Use individual pouches or compartments
  • Keep in a cool, dry place away from humidity
  • Avoid direct sunlight and extreme temperatures

Storage Solutions:

  • Jewelry box: With individual compartments and soft lining
  • Soft pouches: For individual pieces, especially when traveling
  • Anti-tarnish strips: For silver jewelry storage
  • Hanging organizers: For necklaces to prevent tangling

Special Storage Considerations:

  • Pearls: Store in breathable pouches, not airtight containers
  • Silver: Use anti-tarnish cloths or strips
  • Chains: Lay flat or hang to prevent kinking
  • Rings: Store in ring slots or individual compartments

How do I prevent tarnishing?

Prevention Tips:

  • Keep jewelry dry and clean
  • Store with anti-tarnish strips or cloths
  • Wear jewelry regularly (natural oils help prevent tarnish)
  • Apply cosmetics and perfumes before putting on jewelry
  • Remove jewelry before swimming or exercising

For Silver Jewelry:

  • Store in airtight containers when not wearing
  • Use chalk or silica gel packets to absorb moisture
  • Polish regularly with silver cleaning cloth
  • Consider rhodium plating for extra protection

What are the signs that my jewelry needs professional cleaning?

Consider professional cleaning when you notice:

  • Heavy tarnishing that won't come off with home cleaning
  • Stones that appear dull or cloudy
  • Prongs that seem loose or damaged
  • Clasps or hinges that don't work smoothly
  • Deep scratches or significant wear
  • Settings that need tightening

How often should I have my jewelry professionally serviced?

Recommended Schedule:

  • Fine jewelry: Annual professional cleaning and inspection
  • Engagement/wedding rings: Every 6 months (due to daily wear)
  • Vintage pieces: Bi-annual check for structural integrity
  • Watches: Service every 3-5 years depending on use

Can I use ultrasonic cleaners on my jewelry?

Safe for ultrasonic cleaning:

  • Diamonds/Moissanites (in secure settings)
  • Rubies and sapphires
  • Gold and platinum (solid pieces)

NEVER use ultrasonic cleaners on:

  • Pearls, opals, or other organic gems
  • Emeralds (often oil-treated)
  • Vintage or antique pieces
  • Jewelry with loose stones
  • Plated or filled metals

What should I do if my jewelry gets damaged?

Immediate Steps:

  • Stop wearing the piece immediately
  • Store safely to prevent further damage
  • Take photos of the damage
  • Contact us at contactus@pinerri.com

For Warranty Claims:

  • Provide original receipt and order information
  • Describe when and how damage occurred
  • Include clear photos of the damage
  • Our team will assess if repair is covered under warranty

Travel Tips for Jewelry Care

Packing:

  • Use a travel jewelry case with individual compartments
  • Wrap each piece in soft cloth or tissue
  • Keep valuable pieces in carry-on luggage
  • Take photos of jewelry before traveling (for insurance)

During Travel:

  • Remove jewelry before going through airport security
  • Store in hotel safe when not wearing
  • Avoid wearing expensive pieces to the beach or pool
  • Clean jewelry after exposure to different climates